FAQ's

Shipping & Delivery

How fast will I get my order?
Production times are listed for every item on the site

This is the number of business days it takes to print your item after you’ve approved your artwork. The number of days for delivery depends on the shipping method you choose. If you need an item faster than the production time shown or if you have any questions please contact us.

Can I split my order and ship to multiple locations?
Sure! Just let your Customer Care Representative know (you’ll get an e-mail from them shortly after you place your order!) and they’ll be happy to assist.

Can I ship internationally?
Yes, please contact us so we can help you.

Payment

What type of payments do you accept?
Visa, MC, Discovr & American Ecpress, you may also pay via paypal.  Or you can request to open account? Please allow extra time for this credit checking process. Your order can’t go into production until your account has been opened. A conveinance fee of 2.5% for Visa, MC & Discover. and 3.5% for American Exress. will be charged on all credit card payments.

Privacy

We recognize your concern about privacy and security on the internet. We want you to be able to place your order with us free of any worry. 

General Ordering Information

Can I cancel or change my order?
You can cancel at any time prior to the order going into production. Once items have been imprinted with your logo, we can no longer accept a cancellation. If you need to change your order for any reason, please contact us directly.

Will I see a proof before my order goes into production?

Yes. Unless it is an exact reorder, you always see an ‘e-proof’ of your item which must be approved by you before we proceed!